INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What size bike helmet should I choose?

Measure the circumference of your head about 2.5 cm (1 inch) above your eyebrows. Compare your measurement with our size chart on each product page to find the best fit. If you are between two sizes, we recommend choosing the larger one and adjusting the fit using the dial system.

Are your bike helmets certified for safety?

Yes. All our helmets meet or exceed international safety standards such as CPSC (U.S.), EN1078 (Europe), and ASTM certifications. This ensures maximum protection and durability for every ride.

Can I use these helmets for electric bikes or scooters?

Yes, most of our helmets are suitable for e-bikes, scooters, and skateboards, as long as the helmet model is labeled for multi-sport use. Please check the product description for details.

What materials are your helmets made from?

Our helmets are made from high-density EPS foam for impact absorption and a durable polycarbonate shell for outer protection. Many models also include moisture-wicking liners and adjustable ventilation systems.

How often should I replace my bike helmet?

We recommend replacing your helmet every 3–5 years, or immediately after any crash or significant impact — even if there’s no visible damage.

Are your helmets adjustable?

Yes! All helmets come with adjustable straps and a rear dial-fit system to ensure a snug and comfortable fit for all head shapes.

How long does shipping take?

We offer free standard shipping within the U.S., and orders usually arrive within 7–10 business days after dispatch.

What is your return policy?

You may return your helmet within 30 days of delivery for a full refund or exchange. The return shipping cost is covered by us. Please make sure the helmet is unused and in its original packaging.

Can I wash or clean my helmet?

Yes. The interior padding is removable and washable. Clean the outer shell with mild soap and water. Avoid harsh chemicals or strong detergents.

Do you sell helmets for kids?

Yes, we offer helmets in children’s sizes with the same safety certifications and comfort features as our adult helmets.

Do your helmets have ventilation?

Definitely! Our helmets are designed with multiple air vents and internal airflow channels to keep you cool and comfortable, even on long rides.

What payment methods do you accept?

We accept PayPal, PayPal Later, and major credit cards .

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